Snagging is an informal expression used within the construction industry in the UK and Ireland. It is used to describe the process of defect, issue or fault identification. Please visit the following link get detailed information about snagging survey.

www.propertyinvestmentsuk.co.uk/snagging/#quick-links

Yes, please chat with us on WhatsApp number 07538 969954 anytime.

Yes we can. Please WhatsApp us on 07538 969954 or call on 0203 092 9597 or email us at info@snagmynewhome.co.uk with your new build postcode, date and time you are interested in and we will try our best to accommodate.

Ideally, we advice that the best time for inspection is when a new build is ready to move into or asap after you’ve moved in. Please note, that your developer is obliged to fix the issues, faults, snags up to 2 years after completion, so there are home owners who book us before the end of 2 years period too.
No, you don’t need to be present while our inspectors are at your property. However, if you prefer to be present, then most welcome.
Inspection Areas:

We take time to look at all parts of the property that can be visually accessed. These include things such as untidy finish, cosmetic issues, plumbing (leaks), electrical (faults & compliance) and external finishing. We also help ensure your property is compliant with technical standards and building regulations. As a part of our package, we conduct thermal scan to your new build windows, radiators, external doors and underfloor heating.

In general, we inspect the following areas of your property.

Windows l Ceilings l Walls l Any wall tiling l Kitchen fittings l Bathroom fittings l Pipes l Radiators l Heating l Thermal Scan.
Fireplaces l Doors & frames l Staircases l Appliances l Loft area l Flooring l General woodwork l Skirting boards & architraves.
Brickwork l External pipes l Outside drainage l External paintwork l Walls l Fences & gates l Drives & pathways l Gardens l Outer Building I Roof.

Owners of new-build properties can take advantage of our snagging inspection services in a number of locations throughout England. Our main areas of coverage are in and around the Greater London area and a large section of the South West, South East and East of England.

South East England & London

Our Snagging inspection services in England South East are available in the following cities. If you are looking to book an inspection in/or around these areas, then on our booking page please click “Property in South East England & London”.

Booking is free! You only need to pay latest 48 hours before the scheduled inspection date. In a rare case, if we do not cover your area, a cancellation email will be sent shortly after your booking is received. If you need any assistance then please Chat with us on WhatsApp 07538 969 954 or Call us on 0203 092 9597.

  • London
  • Greater London
  • Ashford
  • Aylesbury
  • Basildon
  • Bedford
  • Bexhill
  • Braintree
  • Brighton
  • Cambridge
  • Canterbury
  • Chelmsford
  • Colchester
  • Crawley
  • Dartford
  • Dover
  • Dungeness
  • Eastbourne
  • Folkestone
  • Gillingham
  • Guildford
  • Harlow
  • Hastings
  • High Wycombe
  • Horsham
  • Ipswich
  • Leicester
  • Luton
  • Maidstone
  • Margate
  • Milton Keynes
  • Northampton
  • Norwich
  • Peterborough
  • Ramsgate
  • Southall
  • Southend-on-Sea
  • St Albans
  • Tonbridge
  • Woking
  • Worthing

South West England

Our Snagging inspection services in England South West are available in the following cities. If you are looking to book an inspection in/or around these areas, then on our booking page please click “Property in South West England”.

Booking is free! You only need to pay latest 48 hours before the scheduled inspection date. In a rare case, if we do not cover your area, a cancellation email will be sent shortly after your booking is received. If you need any assistance then please Chat with us on WhatsApp 07538 969 954 or Call us on 0203 092 9597.

  • Andover
  • Aylesbury
  • Banbury
  • Bath
  • Bicester
  • Bognor Regis
  • Bournemouth
  • Bridgwater
  • Bristol
  • Burnham-on-Sea
  • Chichester
  • Chippenham
  • Chipping Norton
  • Cirencester
  • Coventry
  • Eastleigh
  • Fareham
  • Kettering
  • Moreton-in-Marsh
  • Newbury
  • Northampton
  • Oxford
  • Portsmouth
  • Reading
  • Royal Leamington Spa
  • Salisbury
  • Slough
  • Southampton
  • Stroud
  • Swindon
  • Taunton
  • Weston-Super-Mare
  • Weymouth
  • Winchester
  • Yeovil

Wales & West Midlands

Our Snagging inspection services in Wales & West Midlands are available in the following cities. If you are looking to book an inspection in/or around these areas, then on our booking page please click “Property in Wales & West Midlands”.

Booking is free! You only need to pay latest 48 hours before the scheduled inspection date. In a rare case, if we do not cover your area, a cancellation email will be sent shortly after your booking is received. If you need any assistance then please Chat with us on WhatsApp 07538 969 954 or Call us on 0203 092 9597.

  • Aberystwyth
  • Birmingham
  • Brecon
  • Bridgnorth
  • Cardiff
  • Carmarthen
  • Church Stretton
  • Dudley
  • Evesham
  • Great Malvern
  • Hereford
  • Kidderminster
  • Ledbury
  • Ludlow
  • Merthyr Tydfil
  • Newport
  • Newtown
  • Oswestry
  • Pontypool
  • Redditch
  • Ross-on-Wye
  • Shrewsbury
  • Solihull
  • Stafford
  • Stoke-on-Trent
  • Stratford-upon-Avon
  • Swansea
  • Telford
  • Walsall
  • Warwick
  • West Bromwich
  • Wolverhampton
  • Worcester

Yes we can. During the booking process, we will request you to input their contact details. Once the inspection is booked, we will call them to get the keys or arrange the access into your property.

Yes you can, book online instantly through our website. Once booked you will receive a confirmation email.
We do not charge any advance booking fee. You will receive a 2nd email containing your invoice. Upon receiving your invoice email, either you can pay immediately via the link in the email or latest 2 days before the inspection. Simple!

Yes! Please call our dedicated team during our working hours on 0203 092 9597 and our member of staff will book it for you. They will be happy to assist if you have any concern or question regarding our new home snagging inspection service.

We do not charge any deposit. As per our company terms, you need to pay 48 hours prior to the inspection at the latest. Please note, if you’ve booked within 48 hours to the actual inspection – the payment is due immediately. Once you’ve made a booking, an e-mail with the invoice and a link to pay online will be sent to you.

The above organisations are new build warranty providers. Their insurance policy is provided by the builder which is aimed to protect new build purchaser for a period of 10 years against the defects and structural issues to their homes.

The builder is responsible for the first 2 years and provides cover for every defect within the property during that period.

In years 3 – 10 the warranty provider covers only structural defects.

This means that purchasers have only 2 years to identify, report and have remedied any defects in their home.

The New Homes Quality Board (NHQB) is a new independent body that will have responsibility for overseeing the quality and the customer service provided by developers to buyers from the sales and marketing of new homes until the end of the first two-years of ownership.

For more information please visit https://www.nhqb.org.uk/

A snagging inspection/survey is designed to check problems/issues/faults within a new-build properties. Developers are responsible to fix the issues identified in snagging survey report.

A snag is a small defect or problem that remains in your property after the building work has been completed. It is typically something that is damaged or broken, not fitted properly or looks unfinished – think a scratch on a window or a missing hinge on a door.
Most are cosmetic – however more serious defects can arise such as major cracks and kitchen fixtures that are not fitted properly.

A snagging list, also known as a snag list, is a list of defects in a new build property. They are the result of a visual inspection of a new home carried out by a qualified professional or a new home buyer. A variety of professionals are qualified to carry out snagging inspections, including experienced construction industry professionals. They are known in the trade as snaggers. It is advisable to get a professional to create your snagging list as they will find more defects than a layperson and the house builder is not obliged to inform you about the defects that they are aware of. It is a case of buyer beware.

This is usually referred to as the builder warranty period or defects insurance period.
If you feel that an element of your new home is not finished to the required standard, please get in touch with your builder who is responsible for putting right defects that develop within the first two years of your purchase.

If you have reported these to your builder and they have either failed to rectify them in a reasonable time or are unable to rectify them due to insolvency, then you should contact your home warranty provider who may be able to help or offer advice through their own dispute resolution service. They may even be able to complete the work if the builder is not able to.

For more information please visit www.consumercode.co.uk

You can complete a snag list, anyone could take a look at a new build home prior to purchase. However, only a specialist company could use the knowledge, experience, equipment and tools to ensure your home is professionally inspected and looked at all parts of the property to ensure you are getting exactly what you paid for.

This depends on the size and the level of quality of the property. The average number of defects picked up both minor and major ranges from an average of 100 – 200 snags for a standard 3 bedrooms property. It could be as little as 50 and as much as 300+.

The top ten snagging defects that we see in new build properties are:

  • Plaster work patching and redecoration.
  • Ceramic tiling and bathroom tiling grouting incomplete.
  • Architraves and skirting boards require caulking.
  • External brickwork requires missing weep vents and brick acid wash.
  • Block work not fully pointed.
  • Loft insulation incomplete and not laid correctly.
  • Extractor fans venting into roof and ceiling voids.
  • Pipes not lagged in roof void areas.
  • Broken roof tiles.
  • Defective or scratched glazing.

Ideally, Snag List shall be completed prior to legal completion. This allows the developer to complete works detailed on the report before you move in. Some developers do not allow access to the property prior to completion. In this case, we recommend having the inspection completed just after your completion.

If you have already moved into the property, it is still fine to get the snagging inspection done asap. By law you have a right to ask your developer to fix the snags within 2 years of property completion date.

Until you have completed, in legal terms, the property still belongs to the developer and they may try to deny access to our snagging inspector.
However, you have a legal interest in the property and for this reason your solicitor will be able to arrange access if the builder is being difficult. In recent years this has not been a major issues as most developers are used to dealing with us and the HBF ( Home Builders Federation ) has published a voluntary code, Customer Service Code of Conduct, which states:

15. The home builder will co-operate with appropriately qualified professional advisers appointed by the customer to resolve disputes, if they arise.

We aim and try our best to email your snagging report in PDF format next working day latest 9pm, however sometimes it might take a little longer. Report will contain pictures, pinpoint snags and written explanation of each snag we have found at your property.

Yes you can change the inspection date by yourself via your ” client portal” latest 24 hours prior the inspection date. Also you can email, phone our office or WhatsApp us on 07538 969954 and our team will be happy to assist.

Yes we use latest thermal camera “Seek Pro “ to scan your windows, external doors, radiators and underfloor heating. Our inspectors firstly will inspect your windows physically, they will check if windows open and shut smoothly, all the seals are intact and airtight, whether there are any scratches on the frame or glass panels, etc. then we will use thermal camera to scan any cold spots to capture the image of fault/issue.

* Please note if weather at the time of inspection is not cold enough to carry out thermal scan then we will check physically that your external windows and doors seals are intact, no scratches on the glasses, panels operating smoothly and seals are airtight.

We will email you the snagging report in a PDF format with picture and written explanation of each snag. The report is written in systematic order, so for example if we started from the kitchen then you will see area name written with 1st snag and the following snags in the same area (without mentioning the same area name) until you come across another snag with a different area name. Then the following snags will be all from that area and so on.

Please send us an email on info@snagmynewhome.co.uk with property size, number of bedrooms, number of bathrooms and number of living rooms. Once we have this information, we will reply to you back with a quote.

Once inspection is booked, you will receive a booking confirmation email. Our Fees are VAT included.

You will receive a 2nd email containing the invoice. You have an option either to pay invoice immediately via the link in that email or latest 48 hours before the booked time for inspection.

A snagging inspector will check every aspect of the exterior and interior of your property that is visible. They will also check the garden, driveways, garage, roof and guttering.

Snagging is a necessary process to help detect and fix any defects in your property before the warranty period ends. Snagging issues can range from heating faults, leaks, un-level ceilings, floors and walls, damaged units, missing insulation, poor joinery and structural issues.

We do not do revisits. It’s customer’s own responsibility to make sure, that property is fully completed before booking an inspection, and then sparkling clean and ready to move in.